| Change Meter Program Maintains Momentum |
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“The Change Meter Program promised greater achievements for the year considering the strong kick-off that it sustained for the first two months of 2009.”
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“On-time payment in February registered a low 77.07 percent from last month’s 99.5 percent and last year’s 77.67 percent.”
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The implementation of the Change Meter Program this month remained steadfast as it surpassed the targeted number of replacements. A total of 8,208 old meters were replaced, bringing the year’s total to 13,536 during the first two months. This represented a remarkable 37.6 percent of the year’s target of 36,000 meter replacements. Last year, the corresponding total of meters replaced was way down at 1,671.
At this pace, the previous years’ accumulated number of meters due for replacement will likely be wiped out within the short term, thus substantially improving the meters’ accuracy and eventually contributing to NRW reduction.
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Currently, unaccounted sources of water loss constitute a large chunk of the district’s non-revenue water. These water losses may be due to non-surfacing leaks, water pilferage and metering inaccuracies. The last one—metering inaccuracies—can be attributed to defective customers’ meters that usually underestimate the actual water consumption of the customers. Meters that are five years old and above have been previously found to register lower consumption readings.
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| Leak Response Time Clocks at 3.35 Hours |
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Leak response time during the month averaged at 3.35 hours, while repair time took another 13.68 hours. These were based on data generated through the Leak Report/Complaint Processing System in which service line and mainline leak reports, responses and repairs are being logged.
Previous to the reference month, leak response and repair times were computed based on the Central Information Unit’s (CIU) report on leaks conveyed by concerned consumers through DCWD’s hotline. |
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However, the report included only portions (about 40-50 percent) of the total number of mainline leaks reported by the Operation and Maintenance Department (OMD).
Total leak reports during the month totaled to 2,388, in which 79.9 percent or 1,907 were consequently repaired. The rest were either double reporting, or leaks that occurred after the customer’s water meter which was the responsibility of the concerned customer.
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| Collection Efficiency Drops to 93.83% |
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Collection efficiency this month shrank 22.24 percent to 93.83 percent from the previous month’s peak of 127.75 percent. The slack collection efficiency was expected since collection days are fewer in February.
Likewise, on-time payment decreased 22.54 percent to 77.07 percent this month compared to 99.5 percent in January. This was even lower than the same period last year’s 77.69 percent on-time payment.
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Total water collection amounted to only PhP74.3 million, 15.85 percent lower than January’s PhP88.3 million but slightly higher by 1.67 percent compared to the same month last year’s PhP73.1 total water collection.
Among the collection centers, only Toril, Talomo and collecting banks registered higher collections during the month. The two largest collection centers, Victoria Plaza and Bajada Office, on the other hand, registered the biggest decreases of 19.5 and 22.6 percent, respectively.
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