Indicator |
Unit of Measure |
July 2008 |
June 2008 |
July 2007 |
% Change |
Monthly |
Annual |
| CUSTOMER SATISFACTION |
Population Served |
% |
57.65 |
57.62 |
56.86 |
0.06 |
1.40 |
Active Connections |
No. |
160,830 |
160,418 |
154,878 |
0.26 |
3.84 |
Billed Connections |
No. |
160,213 |
159,871 |
154,167 |
0.21 |
3.92 |
Billed Residential Connections |
No. |
154,734 |
153,829 |
148,300 |
0.59 |
4.34 |
Average Leak Response Time |
Hr |
8.35 |
6.09 |
7.48 |
37.11 |
11.65 |
Average Leak Repair Time |
Hr |
2.71 |
2.48 |
2.07 |
9.27 |
30.99 |
Duration of Interruptions in Pumping Operation |
Hr |
120 |
63 |
389 |
90.84 |
(69.08) |
WATER RESOURCES MANAGEMENT |
Actual Production (volume) |
M3 |
6,697,855 |
6,592,098 |
6,632,064 |
1.60 |
0.99 |
Operating Hours/Source/Month |
Hr |
603 |
622 |
598 |
(3.12) |
0.87 |
Billed Consumption (volume) |
M3 |
4,736,567 |
4,784,637 |
4,439,869 |
(1.00) |
6.68 |
Per Capita Daily Consumption |
lpcd |
191 |
200 |
186 |
(4.40) |
2.66 |
Length of Transmission and Distribution Lines |
km |
1,298 |
1,294 |
1,263 |
0.32 |
2.81 |
SYSTEMS LOSS MANAGEMENT |
Non-Revenue Water (volume) |
M3 |
1,961,288 |
1,807,461 |
2,192,195 |
8.51 |
(10.53) |
% NRW to Total Production |
% |
29.28 |
27.42 |
33.05 |
6.80 |
(11.41) |
Accounted For Water Loss (volume) |
M3 |
613,628 |
914,195 |
799,341 |
(32.88) |
(23.23) |
% AFWL to Total Production |
% |
9.16 |
13.87 |
12.05 |
(33.94) |
(23.99) |
Unaccounted For Water Loss (volume) |
M3 |
1,347,660 |
893,266 |
1,392,854 |
50.87 |
(3.24) |
% UFWL to Total Production |
% |
20.12 |
13.55 |
21.00 |
48.49 |
(4.20) |
Number of Leaks Reported |
No. |
2,934 |
2,782 |
2,953 |
5.46 |
(0.64) |
Number of Leaks Repaired |
No. |
2,215 |
2,196 |
2,283 |
0.87 |
(2.98) |
Number of Meters Replaced |
No. |
- |
231 |
863 |
(100.00) |
(100.00) |
FINANCIAL MANAGEMENT |
On-Time Payment |
% |
80.98 |
78.25 |
82.86 |
3.49 |
(2.27) |
Collection Efficiency |
% |
102.70 |
96.44 |
104.02 |
6.49 |
(1.27) |
Water Collection |
PhP |
75,616,898 |
71,341,527 |
73,864,812 |
5.99 |
2.37 |
Water Sales |
PhP |
* |
* |
66,181,117 |
* |
* |
Operating Ratio |
PhP |
* |
* |
81.27 |
* |
* |
HUMAN RESOURCE MANAGEMENT |
Total Workforce |
No. |
978 |
980 |
989 |
(0.20) |
(1.11) |
Male |
No. |
784 |
785 |
803 |
(0.13) |
(2.37) |
Female |
No. |
194 |
195 |
186 |
(0.51) |
4.30 |
Permanent |
No. |
487 |
487 |
499 |
- |
(2.40) |
Casual |
No. |
127 |
128 |
140 |
(0.78) |
(9.29) |
Job Order |
No. |
364 |
365 |
350 |
(0.27) |
4.00 |
Staff per 1,000 Connections |
No. |
6.04 |
6.11 |
6.39 |
(1.17) |
(5.45) |
|
