INDICATOR |
Unit of Measure |
August 2008 |
July 2008 |
% Change |
Customer Satisfaction |
Population Served |
% |
57.80 |
57.65 |
0.26 |
Active Connections |
No. |
161,564 |
160,830 |
0.46 |
Billed Connections |
No. |
160,720 |
160,213 |
0.32 |
Billed Residential Connections |
No. |
154,624 |
154,160 |
0.30 |
Average Leak Response Time |
Hr. |
7.87 |
8.35 |
(5.75) |
Average Leak Repair Time |
Hr. |
2.26 |
2.71 |
(16.61) |
Interruptions in Pumping Operations |
Hr. |
209 |
120 |
73.83 |
Water Resource Management |
Actual Production (volume) |
M3 |
6,698,827 |
6,697,855 |
0.01 |
Operating Hours/Source/Month |
Hr. |
629 |
603 |
4.24 |
Billed Consumption (volume) |
M3 |
4,704,780 |
4,736,567 |
(0.67) |
Per Capita Daily Consumption |
lpcd |
189 |
191 |
(0.98) |
Length of T/D Lines |
Km |
1,302 |
1,298 |
0.32 |
Systems Loss Management |
Non-Revenue Water (volume) |
M3 |
1,994,047 |
1,961,288 |
1.67 |
% NRW to Total Production |
% |
29.77 |
29.28 |
1.66 |
Accounted for Water Loss (volume) |
M3 |
577,159 |
613,628 |
(5.94) |
%AFWL to Total Production |
% |
8.62 |
9.16 |
(5.96) |
Unaccounted for Water Loss (volume) |
M3 |
1,416,888 |
1,347,660 |
5.14 |
%UFWL to Total Production |
% |
21.15 |
20.12 |
5.12 |
Number of Leaks Reported |
No. |
2,992 |
2,934 |
1.98 |
Number of Leaks Repaired |
No. |
2,351 |
2,215 |
6.14 |
Number of Meters Replaced |
No. |
- |
- |
- |
Financial Management |
On-Time Payment |
% |
78.68 |
80.98 |
(2.84) |
Collection Efficiency |
% |
98.04 |
102.70 |
(4.54) |
Water Collection |
PhP |
72,317,420 |
75,616,898 |
(4.36) |
Human Resource Management |
Total Workforce |
No. |
979 |
978 |
(0.61) |
Male |
No. |
785 |
784 |
(1.88) |
Female |
No. |
194 |
194 |
4.86 |
Permanent |
No. |
489 |
487 |
(1.81) |
Casual |
No. |
125 |
127 |
(10.07) |
Contractual |
No. |
365 |
364 |
4.89 |
Staff/1,000 Connections |
No. |
6.06 |
6.08 |
(4.44) |
|
